FAQ

To use Ridey, simply download the app and create an account. Then, select the type of car wash service you want and choose a date and time that works for you. Our wash technicians will come to your location and take care of the rest.

Yes, you can track your wash technician through the app. Simply open the app and tap on the “Track” button to see the real-time location of your wash technician.

You can pay for your car wash through the app using a credit or debit card. We also accept payment through Apple Pay and Google Pay.

Yes, you can tip your wash technician through the app. Simply open the app and tap on the “Tip” button to leave a tip for your wash technician.

At Ridey, we offer satisfaction guaranteed. If you are not completely satisfied with your car wash, please contact us at support@ridey.com and we will make it right.

Yes, you can cancel or reschedule your appointment by contacting us through the app, emailing us at support@ridey.com, or calling us at (949) 993-3000. We require at least 24 hours notice for cancellations and may charge a late cancellation fee for cancellations with less than 24 hours notice.

If you have any questions or need help, please contact us at support@ridey.com or call us at (949) 993-3000. Our customer support team is here to assist you.

Yes, in addition to using the app, you can also order a car wash through our website. Simply go to www.ridey.com and follow the prompts to select the type of car wash service you want and schedule a date and time. Our wash technicians will take care of the rest. You can also track, pay, and communicate with your wash technician through the website. If you have any questions or need help, please contact us at support@ridey.com or call us at (949) 993-3000.